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Terms & Conditions

By using this website or placing an order you expressly accept these Terms and Conditions. 

Future Print reserves the right to vary these Terms and Conditions without notice, within the legal limits. 

Copyright and licence on this site are owned by Future Print, any commercial use or copyright infringement is prohibited without the permission of the Company. 

These Terms and Conditions and any contract between the company and the customer will be governed by and subject to the jurisdiction of the English courts. 

All prices indicated on www.futureprintwatford.co.uk are in pounds sterling (£) and exclusive of VAT. 

The VAT applied to the sale of products is 20% as legally established in the United Kingdom. Prices of goods and services may be subject to change without notice. 

Future Print promises to deliver the goods to the customer by the arranged date of delivery except in cases that cannot be anticipated such as transport or manufacturer problems. In the case of delay in delivery due to reasons caused by Future Print directly, the company will return the amount received for the order, thus in no case will the customer be entitled to claim compensation for any damages. 

Ownership of goods 

The goods will pass to the customer when the company has been paid in full by the latter. 

Cancellations and changes 
Once an order has been confirmed, it will not be possible to cancel particularly if production has commenced for the personalisation of any item. We will try to accommodate any changes, but cannot guarantee to do so, pending evaluation of progress within printing stage. Any modifications granted may be subject to additional fees and cancellations will incur extra costs depending on level of production. 

The Company reserves the right to refuse cancellations on confirmed orders. Any cancellation must be notified in writing and approved by the company. 

Claims and returns 
Returns must be requested in writing and authorised by Future Print before shipping any merchandise. 

Under no circumstances will returns be accepted which refer to personalised orders that have followed the client’s instructions, except in case of an error committed by Future Print. The company accepts no liability for mistakes that have not been corrected by the customer in the digital artwork proof or the final order statement. Worry not, we always confirm every detail of the order by phone and in writing. 

We do accept returns for unprinted products within 10 days of delivery. If the return is due to an error made by Future Print, the company will endeavour to return the entire amount. If the return is a choice made by the client, there will be a 20% administration and handling fee. In this case, the customer is liable to pay the shipping costs of returning the goods. 

All claims regarding damages, delays, non-delivery or partial loss of goods must be made in writing within 15 days of delivery. 

Accuracy and variation 
Future Print does not guarantee the accuracy of information held on this site because the information is gathered from various brands and suppliers. Sizes and product information must be taken as estimates only. 

If you have any questions, please don’t hesitate to contact us via mail or telephone.